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Advertising with a Conscience
Online Complaint & Monitoring Service (OCMS)
 

In keeping with its commitment towards ensuring towards greater transparency, ASCI launched the Online Complaint & Monitoring Service (OCMS) recently.

 
 
 

Industry members of ASCI will receive a unique username & password. When they Log in on the ASCI website, they can avail of the following benefits:

OCMS - 1 OCMS - 2 OCMS - 3
Complaint Tracking
 

All our facilities are now online!
Download Forms
 

View the consolidated details of complaints registered by them & against them

Receive an online Tracking number immediately for online complaints

Receive the online Tracking number within 5 working days for offline Regular complaints & within 2 working days for Fast Track complaints.

Track the status of complaints online using the Tracking number.

Receive regular updates via email on the status of complaints.

Lodge Regular & Fast Track complaints online.

Request Advertising Advice online.

Download the new offline Regular & Fast Track Complaint Form

Download the new offline Advertising Advice Form

 
 
 

Industry non-members of ASCI can avail of the following benefits by using the relevant tabs in the Industry section of the website:

Lodge Complaints online here

OCMS - 4Download the new offline Complaint Form here

Receive an online Tracking number immediately for online complaints. Receive the Tracking number within 5 working days for an offline complaint

Track the status of complaints online using the Tracking number

Receive regular updates via email on complaint status

 
Industry non-members can avail of the full benefits of the Online Complaint & Monitoring Service (OCMS) by becoming a Member   Become a Member

DID YOU KNOW?